Delivery

For the European Union we use DPD DIRECT, DPD EXPRESS or DPD CLASSIC dependant on your choice at the checkout stage. For International purchases, we offer either DPD CLASSIC or DPD EXPRESS, country dependent but due to recent changes within DPD, we are temporarily unable to ship to Russia. We apologise for the inconvenience.

Please note, we can not deliver to PO BOX address'. Also, due to health & safety reasons, we cannot ship flammable products or liquids outside of the EU.

From 01/01/2021, there may be additional taxes and duties that are not included in the shipping rates at checkout when shipping to countries within the EU. Goodhood does not take responsibility for any customs fees or charges for EU orders. These customs charges are the sole responsibility of the customer. VAT is charged at 0% on EU sales at checkout.

If you have any further questions relating to shipping to the EU, please contact us at HELP@GOODHOOD.CO.UK 

 

 

ESTIMATED DELIVERY TIMES AND COSTS

 

There is currently a delay in shipping all European orders by our chosen carrier. We anticipate orders to ship by Friday 15th January. However, if this changes, we'll update you accordingly.

Please select which service you would like to use at the checkout. Estimated delivery times and exact costs are shown clearly at the checkout. If you would like clarification on shipping prices or times please contact us at help@goodhood.co.uk

UK destinations are shipped on a Delivery Duty Paid basis, which means that all import taxes and duties will be included in the final purchase price.

Please note the Express service to United States, Australia, New Zealand and other international territories is not a Delivery Duty Paid service. Unfortunately, we currently do not offer Delivery Duty Paid services to regions not listed previously. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to; payment of these is necessary to release your order. If you have any questions or queries please contact us at help@goodhood.co.uk.

 

 

FREE SHIPPING

 

From time to time The Goodhood Store offers free shipping offers. To be kept up to date and find out when these offers are valid please sign up to our mailing list here. Returned items that have been subject to a free shipping offer and are being returned for a monetary refund not exchanged goods or a credit note will have our delivery cost deducted from the amount refunded. Please be aware of our shipping costs.